How can I track my order?

You can track your order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked "Track," you’ll see the current status of your order. It’s normal for the progress bar to remain on "Info received" until the package is delivered. Updates about your shipment will appear at the bottom of the page as it moves through transit.

Do you offer free shipping?

We ship all our orders within the US with UPS. Order before 11:00 PM and your package will be shipped during the day, free of charge. That means fast, reliable delivery at no extra cost.

Can I return the item(s) if I don't like them?

Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry. Please check the Refund Policy and FAQ in our website footer for more information.

How do i choose the right size?

Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.

Have a question or need advice? Don’t hesitate to contact us. We are here to assist you and provide expert guidance. Email: info@dana-newyork.com Monday–Friday: 9 AM – 8 PM Saturday–Sunday: 9 AM – 5 PM For more questions, you can also check our FAQ page.

Loren | Winter coat with synthetic fur padding

I bought a pair of high-waisted jeans and an oversized cardigan. I was impressed by the quality and comfort. It’s rare to find pieces this well made at these prices. Great experience. I’ll definitely buy again!

Stacy M.

Good quality and elegant style. It was exactly what I was looking for.

Emily S.

Dana New York always reliable! I bought a set of coat that arrived very quickly. The materials are high quality and the design is unique. I can’t wait to shop again!

Audrey M.

I love this brand! I picked up a jacket as we head into autumn, and it’s perfect, both the cut and the details. I always get compliments when I wear it. I’ll definitely be shopping again!

Taylor S.

I order regularly from Dana New York and, as always, quality and attention to detail come first. The package arrived on time and well packaged. Absolutely recommended!

Addison F.

I’m very satisfied. I ordered a dress. Super comfortable and perfect for my casual style. Great value for money, I recommend it.

Zoey W.

I ordered a T-shirt and a pair of trousers. The fabric quality is outstanding. One thing I appreciated is that the size guide on the site is really accurate

Harper T.

I bought the long beige coat and fell in love with it straight away. It's super soft, keeps me warm and goes with everything. I wear it every day to the office and always get compliments.

Louise J.

I was looking for a warm but lightweight down jacket for walks with my children, and this one is perfect. You can immediately feel the quality of the fabric, and the cut is super feminine. Great purchase!

Hanna P.